Sunday, May 1, 2011

Markel Chapter 14- Memos and Letters

The last chapter we read in Markel chapter 14 i think is especially important with all of us entering the job market soon. Nearly all of us will have to use technical communication to communicate in our jobs. Chapter 14 talks about how we use emails, memos, and business letters to do so. If you are incapable of writing a formal technical email, memo, or business letter you will A not be taken seriously and B probably will not get hired in the first place or be fired very quickly when you don't figure it out.

The chapter talks about how knowing who your audience is by analyzing them is very important to writing all three of these types of documents. You need to plan this out and find out what is important to add in the writing. This can be done by researching your audience and what they will find necessary to pay attention to your document. Looking at your audience you can also determine which type of document can best be used.The chapter talks about how picking the right form and how formal you make it are very important.

Chapter 14 gave us many tips on helping the way we communicate to each other. I've found out this semester that a lot of do not know how to write an email while being light but formal at the same time. The way we use an email is not the same from person to person. You do not talk to your boss or co-workers like you would your family or friends.

A lot of editing and proof reading should go into these three writings. If your spelling and grammar or facts are off most business associates will not take you seriously.  Everyone should pay close attention to their technical writing. I think we've further learned in this class why W.S.U is so large on their writing performance amongst their students. We are looked at positively by employers as a university because we put a lot of effort into our professional skills. Writing is one of the most important skills to have to future employers!

C.R.A.P Principles

The C.R.A.P principles we learned in class were to help us look at our own work on resumes and also look at others in the future.

The C.R.A.P principles stand for:

Contrast - this is what separates each section of our resumes so you can tell the difference between each subject matter on the resume. The principles talk about how this can be defined by using type, color, size, line, thickness, shape, space, and etc.

Repetition - This talks about the format we follow in our resumes. A good resume will have repetition throughout it so that it does not look sloppy.

Alignment- The alignment makes sure that each section area aligns with one and other and everything is not just all over the page. (All lettering should be left, right, or center aligned, and ect.... It should follow a pattern.

Proximity- The last proximity talks about each similar part of the resume are placed close together and separate elements are placed further apart.

These principles are the main four things any good resume should have. We looked at several resumes as groups in class to practice using the C.R.A.P principles. I think that these principles should be common sense to all of us as seniors really. I think everyone got the idea though and we spent a little too much time during that class period looking at them. They are very vague principles. A resume in my opinion can have all of these principles and still be (crap). I think that most people that are attending college know what they need to set up their resume as it is a standard idea.

Markel Chapter 2- Ethics and Legal Considerations

Markel chapter 2 was actually really helpful to read while writing our ethics paper! The chapter talks about ethics and legal considerations. It sets us off to think about what is important to us when we enter the job world and how to cover ourselves in all different fields.

In this chapter Markel talks about the four major ethical obligations an employee has to the company or employer they work for.

The four duties:
1.) Employee must be capable of fulfilling their job duties and also be honest about their capabilities in performing those duties.
2.) The employee must be truthful at all times- this should help all ethical dilemmas that could potentially happen.
3.) The employee must maintain confidentiality- if others were to find out certain things about the company or potential plans it could affect business.
4.) Employee must be loyal to their employer

I believe that these guidelines are very broad and that most employers would wish for their codes of ethics to be written a little more throughly. These codes however cover a broad range of jobs and help for people learning about ethics! By following guidelines like these we can all determine and should already have the sense to do what is right and wrong. Markel talks about how these can sometimes get skipped over or forgotten when we are technically communicating.

In this chapter I really like how it talks about working against each other and how ethical lines can get crossed very fast like! This is really important as many businesses are competitive with each other and sometimes forget about ethics to one and other when they're working for a similar goal. In my career this is important because people can choose a wide array of event venues or planners. people often can easily cross each other by steeling each other's clients or claiming others work for their own. They can also lie about their services such as the price or quality to gain a client they think will go to one of their competing event planners. It can also get messy because of technical communication because we don't always know when we are taking others clients or claiming their work because we now have to do research on this. It is important to study ethics before going out into the workforce and double checking our own values.